Shipping Policy

ProvaFit LTD United Kingdom & Wales

Shipping Policy

71-75 Shelton Street, Covent Garden, London, WC2H 9JQ

 

At ProvaFit, we are committed to providing you with efficient and reliable delivery services. Below are the details of our shipping policy, including processing times, costs, and delivery expectations.

Processing Time

Orders are typically processed within 48-72 Hours of receiving your order. Orders placed after 5 PM or on weekends and public holidays will be processed on the next business day. During peak times such as sales or holiday seasons, processing may take longer.

Shipping Costs

We are pleased to offer free shipping on all orders, regardless of the delivery address or shipping method selected.

Delivery Times

We strive to deliver your order as quickly as possible. Click HERE for the shipping timeframes.

Please note that these delivery times do not include the processing time, which can take up to 48 hours. Additionally, delays may occur due to external factors such as customs processes or weather conditions.

Order Tracking

Once your order is shipped, you will receive an email with your tracking information. Use the provided tracking link to monitor your shipment status or visit our website for more information.

Customs, Duties, and Taxes

For customers in the UK, US, UAE, and Hong Kong, all prices on our website include taxes and duties (Delivered Duty Paid - DDP). No additional charges will be incurred upon delivery. For other international orders, any applicable taxes or customs duties are the responsibility of the customer.

Address Accuracy

Please ensure your shipping address is complete and accurate during checkout. ProvaFit is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

Lost, Damaged, or Delayed Shipments

If your shipment is delayed, lost, or arrives damaged, please contact us at support@provafit.com with your order number and a description of the issue. We will work with the carrier to resolve the matter promptly. Replacements or refunds will be issued as applicable.

Shipping Restrictions

Certain items may be restricted from shipping to specific regions due to legal or logistical limitations. If your order includes such items, you will be notified at checkout.

Contact Us

If you have any questions or concerns about your order, please reach out to our customer service team at:

We appreciate your trust in ProvaFit and are dedicated to delivering a seamless shopping and shipping experience.